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Our simple Privacy Policy

In agreement with Uk law and GDPR

Privacy Policy

Last updated: [Insert Date]

Bespoke Italia (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.bespokeitalia.co.uk.

We are based in the United Kingdom and comply with applicable UK data protection law, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information you provide directly

    • Your name, email address, phone number, and any other details submitted through our contact forms or email communications.

  • Usage Data

    • Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.

  • Cookies and Tracking Technologies

    • Our website uses cookies and similar tools to improve functionality, analyse traffic, and enhance your user experience.

2. How We Use Your Information

We use your data for the following purposes:

  • To respond to enquiries and provide our services.

  • To manage bookings and customer relationships.

  • To improve website performance and user experience.

  • To send marketing communications (only if you have given consent).

  • To comply with legal obligations.

3. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – when you opt in to receive marketing or newsletters.

  • Contract – when processing your data is necessary to deliver our services.

  • Legitimate Interests – for improving our website, preventing fraud, and ensuring network security.

  • Legal Obligation – when required to comply with UK laws and regulations.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties, including:

  • Website hosting and IT support providers.

  • Analytics providers (e.g., Google Analytics) to understand site usage.

  • Professional service providers such as accountants or legal advisors (where necessary).

All third parties are required to respect your data and process it in accordance with the law.

5. Data Retention

We will keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal or accounting requirements. After this period, your data will be securely deleted or anonymised.

6. Your Rights

Under the UK GDPR, you have the following rights:

  • Right of Access – request a copy of the data we hold about you.

  • Right to Rectification – correct inaccurate or incomplete information.

  • Right to Erasure – request deletion of your data where appropriate.

  • Right to Restrict Processing – limit how your data is used.

  • Right to Data Portability – request your data in a transferable format.

  • Right to Object – opt out of certain processing activities (e.g., direct marketing).

  • Right to Withdraw Consent – at any time, if processing is based on consent.

To exercise any of these rights, please contact us at:
📧 [Insert your business email address]

7. Security

We implement appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, disclosure, or alteration.

8. Cookies

Our website uses cookies to improve functionality and user experience. You can control or disable cookies in your browser settings. For more details, please refer to our Cookie Policy (if separate, or include details here).

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: info@bespokeitalia.co.uk
📍 Address: 11 upper Wellington Road, BN2 3AN

If you are not satisfied with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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